I have virgin mobile right now, 25$ beyond plan with a rumor touch, I can't get any of my free ringtones and I am not paying for something that is free. so I'm probably going to take the phone back before the 30 days is up. I had boost before, no problems at all. I had the blackberry that they currently have for 149.99. I bought it in January for 350$ turned around and sold it for 200 a few months later. Got the sprint evo, didn't like that the bill was a whooping 160 just for my phone! took it back. Got the VM last week and not satisfied because I cannot customize it the way I want to unless I want to pay an arm and a leg for they're outrageous prices. Overall the phone is okay, but I think I want to go back to a blackberry on a network that allows me to download what ever I choose to my phone. Unless someone has the Blackberry from VM and you can get free ringtones with no trouble.