When To Cancel Lovefilm?

G

GARY I

New member
Without wanting to turn this into another Lovefilm bashing thread, I have already made the decision to transfer out of Lovefilm to Screenselect (The lesser of many evils shall we say)...

question is, how much notice do you have to give Lovefilm to cancel?

I have signed up for the screenselect deal and am going to receive 6 free films before I pay, the account is opened, but no films are in the queue waiting for dispatch, I want to start receiving them, but then have the 7th disc dispatched on the 28th (My Pay Day)..

However, I'm paid up with Lovefilm until the 28th also, if I cancel now will I receive a refund, or is it best to wait until the day before my billing day and cancel, am hoping to receive as many discs as possible this week (Ever the optomist i know!) before they grind service to an absolute halt if I alert them too soon that I intend to leave..

Although I suppose more importantly, am just wanting to make suire I'm not saddled with another month of Lovefilm!!
 
When you cancel, they may give you another 14 days free to try the service.

With a company like Lovefilm, I would not leave it to the last minute to cancel, as you will probably get billed for another month.

What I did was:-

1. Empty Rental List completely
2. Sent 2 back (presuming you are on 3 at a time pack)
3. check that you only have one disk left out in your account - do a Print Screen and Paste and save evidence in a word file.
4. cancel your account
4. Send final dvd back, with a Signed for Postage Certificate, (Royal Mail will deduct cost of postage as Lovefilm have already paid return postage, they will stick proof of postage on lovefilm return postage envelope), so it costs around 60p for proof of postage. As long as they sign for this disk around 2 days before your next billing, they should not charge you for another month.

Ie. if I was you, I would start the above process asap.
 
i too am cancelling a love film contract. I will be doing it about 1 week before my next payment date, sending the DVD's back then to ensure they get back to them in time & cancelling the direct debit
 
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