What is wrong with my htc hd2 voice mail / signal?

clayface21

New member
I recently purchased an htc hd2 phone from t-mobile and the phone is great . . .except for one thing, it seems to lose signal out of no where in the middle of a city where AT&T has full bars. Along with it losing signal where I should definitely have it, while the phone researches for signal my voicemail / notification of a missed call doesn't seem to work. What I mean is I will call my now signaless phone with another and it will keep ringing and ringing as if I did have signal when it should go straight to voicemail like every other cell phone when you don't have signal. Not only that, the phone does not ring when calling it or give me the notification of me missing a call when this happens . . . so I literally have no idea who calls me during this period unless they leave a voicemail. I have contacted a representative of t-mobile and all they really told me to do is take the battery out and put it back in, which didn't really do anything. So is this a problem with t-mobile's signal or my phone? Is it possible there is an app to fix this?
 
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