What external or internal factor is affecting this business?

Dick Smith

New member
What external or internal factor is affecting this business in this article?
http://www.smh.com.au/business/700-jobs-lost-after-telstra-axes-contract-20110307-1bkf2.html

External factor are economic, financial, geographical, social, legal, political, institutional, technological, competitive situation, markets

Internal factor are product, location, management, resource management, business culture
 
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