What defines great service from your waiter/waitress?

  • Thread starter Thread starter dirtymartini
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dirtymartini

Guest
I wait tables for a living, and I consider myself pretty good at my job. However, there's always room for improvement. What do you notice that makes the difference between good and excellent service when you go out to eat?
 
Remember guests names, and their quirks if there are any. Heres a move that will get you a good tip. A small PDA, during the dessert- coffee time, or before main meal. Crack a joke, big smile and a light touch on shoulder or arm. A handshake would work too. Some small PDA and a smile makes the guest feel special and we all want to feel special. ALWAYS "read" your table. There's a scenario that suits every type of guest, even the A-holes, that will increase tips. I just got my year end numbers. My tip average for the entire year is 20.59% Its the small things people appreciate. Good Luck
 
Minimal wait to have your order taken. Never having to ask for a drink refill. Polite, friendly and minimally intrusive. Willingness to correct an issue if one comes up. That's what I consider great service; even if the food is lousy I try to tip appropriately.
 
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