Vodafone haven't taken money from my account?

A

amy

New member
I cancelled my contract with vodafone last month and had to pay them a cancellation fee of ?300 because I had about 10 months left on my contract. Anyway, long story short they still haven't taken the money from my account and I thought that they would've done it by now... Has anyone else experienced this? Obviously I'm no going to contact vodafone but I am curious as to where they're gonna take it at all.
 
Hi amy,

Thanks for making me aware of this.

In the event that you still require some assistance could you email me with your details via the Contact us form here and quote the code WRT135 - Fao Lee in the subject line?

Once sent you'll receive an automated reply with a reference number. To ensure that it reaches me could you update the thread with this and I'll get back to you as soon as possible?

Kind regards,

Lee

Web Relations Team

Vodafone UK
 
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