Vodafone Broadband Dongle Issues?

procrastinator

New member
Here is my situation; I live abroad but have to travel to the UK on a very frequent basis. To keep costs down I do not have a terrestrial phone or broadband in the UK as when I come here I stay on an old converted barge therefore I live a bit like a cave man with my wood stove, bottles of drinking water, pump closet, solar panels and batteries etc - you get the picture. Luxury to me here is the central heating in the office.

To use the internet I have a Vodafone Dongle which to be honest was okay. Yesterday I came through London and topped the thing up with my 15 Great British quid notes and typed the voucher code in as I lay freezing waiting for the stove to warm the place up, smelling the burnt prawn smell of the resident spiders roasting alive inside the chimney sleeve.

I have just checked my data allowance and it registered 1.6 GB, I have been online twice, yesterday and today - not watching videos, not viewing dodgy stuff, just plain old simple research, work stuff, uploaded a few photos etc but since yesterday I seem to have used a whopping 1.4 GB of data! Not only that the reason that I was looking on my account info was to findout what the heck had happened to the once not super but moderately faster than an arthritic tortoise speed had vanished to and had been replaced by frequent 'hanging' and 'no data recieved' etc. So, I decide to do a little research, here's a couple of websites:

http://www.mobile-phones-uk.org.uk/vodafone-broadband.htm
http://www.broadbandgenie.co.uk/mobilebroadband/review/vodafone-mobile-broadband/comment

It appears that not only have Vodafone cut the allowance by 33.333(infinity)% from 3 to 2 gigabytes they appear to have given PAYGO customers a bum service by slowing the system down for us. OK sounds cynical but some of the horror stories on the comments are awful and there are simply loads of them. Seems that the company is trying to fight back by employing people to defend them - check out the 5 star ratings (from India)

I was under the naive impression that once you have bought a product it should work as you bought it until it reached the end of its' useful life. Not for its' useful life to be dictated to you by the manufacturer. Not for the manufacturer of that product to suddenly come back a few months later and take a portion of that product back without warning. Is that not 'theft'? Is that wrong in your opinion? Just 'reading the small print' should not mean 'oh by the way when we say so we will stop your product working properly but we won't tell you'. Imagine if the manufacturers of your car suddenly send round a couple of guys one morning and whip the alternator out of the engine while you are asleep, you then go to start the car and it doesn't work. Oh sorry - it was in the small print. IMHO a pretty bad situation, bordering on the illegal but knowing full well that there is no alternative at present.

Anybody else have this problem?

Here's a few little lines:

The original peddlar of brick yuppiephones
Decided to try broadband - to many groans
Found finances tight
And shareprices shy'te
So ripped off its customers and were disowned
 
Back
Top