ive put my username and password in the router but its a huawei router which i last used with talk talk and need the virgin url and username thing to log in the talk talk url was http://acs.talktalk.co.uk:7547/ACS-server/ACS if that helps ?
take the power supply plug out then put it back in ive swapped pcs and then theres no internet connection do the same with the router plug and hey! tommy cooper
