verizon phone, no insurance?

  • Thread starter Thread starter lola1234
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lola1234

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okay well my phone was working perfectly fine, i got it in august so its been about 3-4 months.
a while ago i got a text message and it vibrated and everything, the next text message it didnt vibrate so i tried calling it and no vibrate.. i checked all of the settings so something seems to be wrong with the phone.
I assure no damage was done to my phone, its probably a factory defect.

If i have no insurance, do you think verizon will replace it anyways??
thank you!
 
yes vzw will replace it, but you need to go through the ts steps in order to get the device working properly..... you can either call from another line (make sure that you are calling from another line or they will just have call back, and have the acount holder present if you are not the aocunt holder.)
the will have you go through some ts steps on the device, and they may have you take the device into a direct store with a tech available in order to flash the sw v. ( wihich i think may be your problem)

if teh support is unable to fix the issue, then you are still with in the 1 year manufactureres warrenty. so you should be able to get a replacement.

here is the number to call in 1800.922.0204
 
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