I had just received my home phone bill from Verizon. For a service that costs $11.37 a month for unlimited local calls, I figured it would be a great way to save minutes on my cellphone and start using my home phone for local calls (within same area code and even the same exchange). I racked up on exactly a hundred dollars in collect calls, which I already was expecting. However, I got my phone bill today, and it's $213 dollars! I understand having to pay for the plan and the collect calls ($11.37+$100+fees), but an additional $100+ dollars for taxes and fees? WOW!
Can anybody suggest what I must do and how to go about settling this with Verizon? Thank you!
Can anybody suggest what I must do and how to go about settling this with Verizon? Thank you!