kyle the fun kidd
New member
Same thing with cupping on my 09 FLHTC, but, both front and rear on my bike. Bought it new May of 09 and the salesman told me to make sure that I check the tire pressure regularly and gave me one of those mini tire pressure gauges with a fancy dealer logo on it. Used it regularly as instructed; bike has been in for the 1000 mile check, 5000 mile check and just yesterday for the 7500 mile check, which was right at about 8,000 miles. I had even stored it at the dealer over the winter (going in with just over 6500 miles) and with the storage came the seasonal inspection prior to hitting the road in the spring. All maintenance is documented and done at dealerships, one was on the road, otherwise all others at the dealership where I bought it (third bike from them btw). So, I go in to have the 7500 check up and an oil change and I mill about the showroom. I get called back to the shop and this is where I begin to get nervous. Mechanic tells me that the tires are shot and that he recommends they be replaced. He goes on to say that he has "heard" of a bulletin, but, didn't really know much about it and that the cupping is from under-inflation. I remind him that I checked it regularly and that it has been serviced since new and that if this was a problem less than 1500 miles ago, why wasn't I notified then. No answer and tells me that the rear tire is just as bad as the front, which would explain the vibration. He tells me that if I didn't mind the bumpier ride, the tires would be okay. Then, the cashier dude says he would leave the service manager a note to call me. This morning, the service manager calls me and we talk about the bulletin and said that I needed to have at least 5/32 tread left or the tire is on me. I argued that I found it hard to believe that this couldn't have been caught upon release from storage and he had no answer. So, I get to foot the $500 plus bill for new rubber front and rear. Dealer would not even discuss a discount or give me a reason why this wasn't caught or why I wasn't notified. After spending nearly $50,000 at this dealership over the past five years, you'd think a person would get treated better. Thanks for nothing. I'm not asking for a hand-out, but, this should have been caught much sooner since the bike has been in and out of the service shop at two separate dealerships. Any ideas?