Eddie[Is Taken]
New member
i understand your point. i have no problems w/ a dealership saying that it will be there for a week. but it should be a good job its going to be there for that long. it looks like the duc dealership here takes on too many jobs than they can handle. and it doesn't seem to matter who they treat badly. i've known other local riders that they have treated bad. what seems to matter is how much money you drop w/ them and if you bought the bike from them. so if you're not on this list you may as well write it off that you will get crappy service.
for example, when i picked up my bike after they actually did the service. the bolt in question was missing again, even though i had replaced it after the first time i picked it up. they didn't give me a replacement one, just had me ride off w/ a missing bolt. they told me that they would order the 'flighty' bolt. but i'm not holding my breath for this, as they told me the exact same thing when it went missing the first time. i'll post of pic of where the bolt is missing. it's so blatant that you would wonder how it went missing 2x.
i really want to call DNA and ask if i can have a non ducati dealership do the 7.5 service. i'll see if i can take it to a local jap shop that takes care of their customers. i cannot stand this level of customer serivce. even while standing there asking for a bolt, they looked at me and told me they could only find two bolts in their entire shop. neither fit.
for example, when i picked up my bike after they actually did the service. the bolt in question was missing again, even though i had replaced it after the first time i picked it up. they didn't give me a replacement one, just had me ride off w/ a missing bolt. they told me that they would order the 'flighty' bolt. but i'm not holding my breath for this, as they told me the exact same thing when it went missing the first time. i'll post of pic of where the bolt is missing. it's so blatant that you would wonder how it went missing 2x.
i really want to call DNA and ask if i can have a non ducati dealership do the 7.5 service. i'll see if i can take it to a local jap shop that takes care of their customers. i cannot stand this level of customer serivce. even while standing there asking for a bolt, they looked at me and told me they could only find two bolts in their entire shop. neither fit.