T3 Lockup--what to do?

D

Devy D

New member
I was playing a game on my T3 when it locked up. I see a white screen with "reset" at the bottom center. Pushing the reset button on the back does not reset it. When I push the reset button, I see a flash of the screen I should see and then this white screen. The unit will not turn off either. Any ideas on what to do? Thanks
 
Try "Hard reset"
i.e. simultaneously pressing the on/off button and reset button on the back and the screen will display Up/down button for erase data i.e. back to factory default mode,

Good luck
 
That situation happened to me twice, while using AcidImage software. No amount of resets (hard, soft, etc.) could switch off the unit (my screen was white with several horizontal stripes of different colors). I had no recourse but to wait until the power ran down (until it powered off, automatically making a hard-reset).

The game you were playing caused a conflict with another software, and it is quite difficult to determine which one it is exactly (but it could be a new application you recently installed, or it could be that the game you were playing was recently installed and it is causing a conflict with one of your previous applications).

My advise is to avoid using that game. It will happen again when you use that program (not everytime, but it will just hit again when the conflict happens).

The AcidImage developer, and Palmone, could not find my problem because they could not simulate it unless they duplicate exactly all the softwares loaded in my unit, which was not possible.

Hope this helps.
 
Did not notice the error until I clicked submit.

Correction: The AcidImage developer, and Palmone,....


(For the next post: Thanks, iiicRules. I never really noticed the "edit" button all these months until you pointed it out)
 
Have you tried a soft reset with the battery in the cradle (and the cradle powered)? I figure if you couldn't get it to turn off, the battery will have run out and consequently the unit will be hard-reset by now anyway..

dmyu- edit button? ;)
 
Hello Bob ? Heather from palmOne writing. Sounds like you?ve received some solid advice so far. For more information about diagnosing problems with third party applications, try the following link.

http://kb.palmone.com

Then search by Solution ID: 27908
Diagnosing problems caused by third party applications

Hope this was helpful.
Heather
 
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