I had done a upgrade online and ordered 2 free motorola cliq's and when I got them i found out I needed a data plan so i took the phones, put them in their boxes and in a bag, then to the USPS store. I paid 20 dollars for the shipping and THEN i found out i needed to fill out a return form which did not come with the forms in the first place. right now the phones are shipping back but i dont know if they are going to know the phones are from me, I Have the return label on them.