First of all, Mr. Woof, I resent your comment. You know nothing about me and yet you assert that, "even if it was free, I'd find something to complain about." You must know me very well to make such a declaration. My advice to you is to speak what you know, not what you conjecture. Additionally, I must agree with the majority of the responsees. This cap is not well advertised. I have spoken with Cricket Corporation and they have agreed that it is not well advertised. Secondly, it is all fine and good to advise customers to watch their bandwidth, but many Cricket customers do not know the first thing about bandwidth and it is highly unlikely that they would have a bandwidth meter hanging around to see how much usage they have racked up at any given time. I suggested to Cricket management that perhaps they could put a meter in the connection manager to inform customers of this. Also, in reading the forums a very common complaint was that no one sent any kind of notice that they were going to be throttled and I suggested that Cricket inform the respective customers when they were approaching the limit so they could make the necessary modifications to their usage to avoid this austere throttle. This is not simply slowing down the service, it is almost tantamount to paralyzing it with dl speeRAB of no more than 14 kpbs. Have you ever tried to dl net framework from MS in updates at 14 kpbs? It takes hours my friend. As to the suggestion that anyone is doing something wrong if they exceed 10 g's a month, that is an absurd accusation. With NetFlix, which is legal there are sections that the customers can download movies and one movie is almost a gig. Also just listening to the radio while you are on the net usages bandwidth. To Cricket's credit, after numerous emails to G. Lund, who is the company spokesperson, calls to Leap Communications" Elizabeth who is in management, (Leap is located here in San Diego which is my hometown), the suggestions that I proffered were received and will be considered by Cricket Management. I want to be clear that I do not believe in any case in ISP's throttling their customers. But if Cricket is going to do that permanently and sadly, it appears that they are, then it is totally within the right of each respective customer to be given notice when their level of service changes and to be given an accurate and understandable date as to when it will be restored. When I inquired after my service was throttled as to when it would be restored I was told by customer service three completely different things. I was told by one, "when the new billing cycle begins", which is inaccurate. Another said, "thirty days after the throttle was imposed", and by a third, "you have to stop using the service entirely for awhile until it goes below a certain limit and then we will restore it half way and then we will watch you for awhile and if you're good we will give the full capability back to you." Cricket currently engages in rolling throttling, which is very confusing. I totally understand the confusion both on the part of the Cricket staff and especially on the part of customers who may lack familiarity with throttling on any level. I have suggested that in the best interest of customer goodwill, as throttling is very unpopular with the majority of americans, that they restrict it for no more than the billing cycle, giving full access once again after the cycle enRAB and the new one commences. Let bygones be bygones. If the customer offenRAB and you have to use such austere punitive measures to deal with him/her, then when the new billing cycle begins, the customer pays his money in good faith, let everything become new. So anyway, folks , this is what I know as of today. I spoke for several hours with Cricket management yesterday and wanted to update you. Thanks.
