statistics. to explore whether band affects a customers opinion of quality we should?

Alvydas

New member
Poor average good excellent total
brand A 4 16 12 12 44
Brand B 4 17 12 11 44
brand D 4 15 11 10 40
total 15 65 47 55 160

Dont pay attention to the numbers given, I have a question: To explore whether brand affects a customers opinion of quality we should:
A. Convert the counts into percentage using row totals
B. Convert the counts into percentages using column totals

My teacher told me that answer is A, but if I convert it into % I will get % of how many people used a b or c brand, is it not supoosed to be answer B? using the column totals? I have exam in an hour would be really helpful. thank you
 
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