I need my MSL code and I have been having problems talking to customer service representatives. I tried to activate my phone, and the phone didn't program properly. I have no alternate phone to call customer service from because I've switched phones and the other one is locked out now. I am trying to activate a Palm Pre. I bought it off line but the person who sold it to me didn't do a hard reset and I can't do it without the MSL code. The people at Sprint keep repeating themselves saying that they can't help me unless I have another number to callback from or I can try to activate it on their website (which I tried and it failed). When I mention MSL code they ignore me. Am I suppose to talk to a certain part of customer service? Or does anyone know of a program or something that can calculate my MSL code from my ESN?
Sprint MSL (master subsidy lock). Does anyone know how to calculate it?
- Thread starter Chris R
- Start date