scientific heart
New member
So I had to cancel my phone line and was charged the 200 dollar fee plus my phone bill of 80 dollars. And I had a phone I had just bought from them through an upgraded plan, but I returned it back because I didn't want the extra upgraded fees adding to the 280 that I already had to pay. Well I returned it a couple weeks late and they charged me an extra 460 dollars for the phone that I already returned. So not only did my bill come out to be 816 dollars but I didn't get to keep the phone, plus I paid the extra money to buy it in the beginning! I called tmobile because they kept trying to bill me and two months later i got connected to this lady and she said the bill had been written off to a collection agency and that I would have to talk to them to try and consolidate, but she didn't even have a number for me to call or a collection agency. She told me to wait until a bill was sent to my house.. my question is what can I do about this? and will the collection agency consolidate the amount? please help.. I dont want to get super bad credit because of a phone I should have just kept anyway