today, my phone stopped working after about 10 months. first the touch screen was barely working, taking 3-4 tries of pressing to get anything to happen. when keyboard was pulled out, the touch screen didn't work at all. soon after, the touch screen stopped working altogether, rendering my phone useless other than dialing numbers and making/receiving calls. then the screen goes blank. the keyboard lights up but the screen is blank, and now it is really useless.
my question is, will AT&T replace this phone for me? What is the process? How long will it take? Do I need my receipt or anything?
this phone has been nothing but headaches and i'm going to give AT&T hell because everyone i know with this phone has the same problems. no one's impression lasts longer than a year!
AT&T customer care? or samsung?
my question is, will AT&T replace this phone for me? What is the process? How long will it take? Do I need my receipt or anything?
this phone has been nothing but headaches and i'm going to give AT&T hell because everyone i know with this phone has the same problems. no one's impression lasts longer than a year!
AT&T customer care? or samsung?