Re-activating a Koodo Mobile phone?

Morgan

New member
My Koodo mobile phone was deactivated quite some time ago due to and overdue balance. I completely ignored this and just went 6 months without a phone. I recently figured it was about time to call to get it reactivated, but when I called, they said I would have to get a completely new activation.

Does this mean my tab is reset? Or would my previous tab balance remain.

What other changes would result from getting a whole new activation on an older phone?

Thanks.
 
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