M
Melanie M
Guest
Today I filled out one of those online deals that is supposed to result in free money. (Stupid to do..I know). Anyways, I realized I was charged 9.99 to my cell service and I called to cancel the service right away. I got a hold of a customer service rep at this company, told her my problem and had her cancel it. When I asked about refunding the charges, she said there was nothing she could do. I got upset, and hung up on her.
A few minutes later my cell rang, and it was a # I didn't know. I answered and it was a woman calling me names, saying she was sleeping with my man. I was so shocked I didn't respond to her, and she hung up on me. This woman wasn't smart enough to block her # before she called and harassed me, so I of course called the # back. I got the voice mail for a woman that had the same name as the customer service rep I had just spoken to. Not thinking anything of it, I left a message advising the person they had dialed the wrong #, and harassed the wrong person. I waited and called back, just because now I was suspicious. This time the woman answered, she told me she had called the wrong # and that she was upset cause this was her husbands phone and she thought he was cheating on her, and she was so crazy she didn't know what to do. I told her she needed to watch who she called to blindly harass. Notice how the woman's story changed from her sleeping with my man, to me sleeping with her's.
That's when it all clicked, I recognized the woman's voice was the same as customer service rep I had just spoken to. I didn't say anything to her, I just called back her company, a gentleman answered this time. I asked him if he was working with a woman with that name, and he said yes. I asked to speak with a supervisor, who ended up not being there. He said he was a manager, but not this woman's, and I told him what had just happened. He asked the phone # of my mystery caller and stated it was a local # for the area they were in. He said he would have her supervisor contact me ASAP, Monday at the latest. We then discussed how it was all very coincidental that I had gotten upset with a woman at his office, then received an harassing call from a caller with that same name.
I am very upset because I know this woman now has my information, and could potentially call and harass me again. I mean if she was dumb enough to do it from work, then what's stopping her from distributing my information to others to harass me.
Is there some sort of law that protects people like me from people who steal customers, private #'s from their work? Am I protected by the privacy act on this one? Can I contact a lawyer and bring harassment charges? Against this woman and her company?
A few minutes later my cell rang, and it was a # I didn't know. I answered and it was a woman calling me names, saying she was sleeping with my man. I was so shocked I didn't respond to her, and she hung up on me. This woman wasn't smart enough to block her # before she called and harassed me, so I of course called the # back. I got the voice mail for a woman that had the same name as the customer service rep I had just spoken to. Not thinking anything of it, I left a message advising the person they had dialed the wrong #, and harassed the wrong person. I waited and called back, just because now I was suspicious. This time the woman answered, she told me she had called the wrong # and that she was upset cause this was her husbands phone and she thought he was cheating on her, and she was so crazy she didn't know what to do. I told her she needed to watch who she called to blindly harass. Notice how the woman's story changed from her sleeping with my man, to me sleeping with her's.
That's when it all clicked, I recognized the woman's voice was the same as customer service rep I had just spoken to. I didn't say anything to her, I just called back her company, a gentleman answered this time. I asked him if he was working with a woman with that name, and he said yes. I asked to speak with a supervisor, who ended up not being there. He said he was a manager, but not this woman's, and I told him what had just happened. He asked the phone # of my mystery caller and stated it was a local # for the area they were in. He said he would have her supervisor contact me ASAP, Monday at the latest. We then discussed how it was all very coincidental that I had gotten upset with a woman at his office, then received an harassing call from a caller with that same name.
I am very upset because I know this woman now has my information, and could potentially call and harass me again. I mean if she was dumb enough to do it from work, then what's stopping her from distributing my information to others to harass me.
Is there some sort of law that protects people like me from people who steal customers, private #'s from their work? Am I protected by the privacy act on this one? Can I contact a lawyer and bring harassment charges? Against this woman and her company?