Question about broken prepaid T-Mobile phone?

Jennifer

New member
My prepaid T-Mobile phone was ruined in the washer, so now I need to replace it. When I try to shop under my own account on the T-Mobile website, all I can get is games/apps and accessories, and when I try to shop for phones, it logs me out. I'm sure the sim card is damaged, so I just want to make sure - would I be able to buy a new T-Mobile prepaid phone and switch my phone number and minutes over to it?

Thanks!
 
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