I had the game download and install the patch file to allow online play, and then encountered a series of problems giving me no way to get around to fixing it, so I need a computer tech's advice on this.
My first problem occurs when I attempt to start the game like normal. I get this warning:
"The program can't start because D3DX9_32.DLL is missing from your computer. Try reinstalling the program to fix this problem."
So I then proceed to attempt reinstallation only to find out I can't reinstall due to this error:
"An error (-5004 : 0x80041f42) has occurred while running the setup.
Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Fireaxis Games
(##IDS_PRODUCT_URL##)."
So then as a last resort I attempt to system restore to right before I installed the patch. The computer preps for the restore, shuts itself off, then comes back on. I log in and an error telling me system restore was unsuccessful because of a program preventing it from completing.
So... What the hell am I supposed to do to fix this?
My first problem occurs when I attempt to start the game like normal. I get this warning:
"The program can't start because D3DX9_32.DLL is missing from your computer. Try reinstalling the program to fix this problem."
So I then proceed to attempt reinstallation only to find out I can't reinstall due to this error:
"An error (-5004 : 0x80041f42) has occurred while running the setup.
Please make sure you have finished any previous setup and closed other applications. If the error still occurs, please contact your vendor: Fireaxis Games
(##IDS_PRODUCT_URL##)."
So then as a last resort I attempt to system restore to right before I installed the patch. The computer preps for the restore, shuts itself off, then comes back on. I log in and an error telling me system restore was unsuccessful because of a program preventing it from completing.
So... What the hell am I supposed to do to fix this?