Sorry I know this is posted in like 4 different areas of the forum, but some people dont search as much so I wanted to let our T-Mobile customers know EVERYTHING WILL BE ALRIGHT!!
The following info was released from T-Mobile yesterday. Looks like good news for both ATT AND T-Mobile customers actually. Hope this helps clear a few things up..
Starbucks will announce a new communications agreement with AT&T on
February 11. The agreement will streamline all of their communications
services under one single provider. This includes all in store operating
systems, as well as their Wi-Fi services. There will be no immediate
impact to T-Mobile HotSpot customers as they will continue to have access
to Wi-Fi services at Starbucks.
DetailsIn 2008, AT&T broadband customers will largely roam on
T-Mobile's HotSpot network. Then, as Starbucks transitions to AT&T, T-Mobile
HotSpot Customers will be able to roam on the Starbucks Wi-Fi network
provided by AT&T. There will be no additional cost for T-Mobile HotSpot
customers to access Wi-Fi services at Starbucks; they will have the same
great roaming experience they have with our other roaming partners. As
for us,(T-Mobile), we will continue moving our consumer Wi-Fi experience on to the
next logical place, and this is "every home in America." We are driving
HotSpot as an experience, rather than a destination, and the debut of
HotSpot @Home in 2007 was a major step in this direction. T-Mobile will
be releasing the following statement: "T-Mobile HotSpot customers can
continue to access Wi-Fi services at Starbucks now and for years to
come. T-Mobile HotSpot customers also will continue to benefit from our
commitment to be the innovation leader for consumer Wi-Fi. We are still
the only national wireless carrier that is actively expanding the use of
Wi-Fi in homes through our innovative T-Mobile HotSpot @Home
services," said Joe Sims, vice president and general manager, Broadband Products
and Services, T-Mobile USA.
If customers inquire about these changes, advise them of the
following:"There is no immediate impact to HotSpot service at Starbucks; our
Customers will be able to access HotSpot at Starbucks for many years to
come." Review the following FAQs listed below.
FAQs
Q: I use T-Mobile HotSpot at Starbucks. Will I still be able to?A: Yes,
you will be able to use your HotSpot account at Starbucks for years to
come.
Q: What if I want to cancel my T-Mobile HotSpot account because I
mainly use it at Starbucks?A: You can continue to use your T-Mobile HotSpot
account at Starbucks and all T-Mobile HotSpot locations with no
additional charges for years to come.
Q: Will HotSpot@Home still work in Starbucks?A: Yes, you will be able
to use HotSpot @Home at Starbucks for years to come.
Q: Will my Nikon Camera / Sony PSP / Sony Mylo / OLPC still work in
Starbucks?A: Yes, you will be able to continue using your T-Mobile
HotSpot-enabled Wi-Fi devices at Starbucks.
Q: Can I use my T-Mobile HotSpot credentials to log into the AT&T
network?A: No, but your T-Mobile HotSpot user name and password will
continue to work at Starbucks by logging into the T-Mobile login screens.
Q: Why did Starbucks enter into a partnership with AT&T?A: According to
Starbucks, it is has made a new communications agreement with AT&T.
Under this agreement, Starbucks is streamlining all its communications
services under a single provider. This includes all its store operating
systems, as well as Wi-Fi services. However, you will be able to use
your HotSpot account at Starbucks for years to come.
Q: Will there be additional charges to use my T-Mobile account at
Starbucks?A: There will be no additional charges for T-Mobile HotSpot
customers at Starbucks.
Q: Is T-Mobile selling its HotSpot services or going out of business?A:
No. We are continuing to actively expand the use of Wi-Fi in homes
through our innovative T-Mobile HotSpot @Home services.
Q: Can AT&T customers use the T-Mobile HotSpot network?A: AT&T
customers will be able to access Wi-Fi services at Starbucks via a roaming
relationship with T-Mobile.
The following info was released from T-Mobile yesterday. Looks like good news for both ATT AND T-Mobile customers actually. Hope this helps clear a few things up..
Starbucks will announce a new communications agreement with AT&T on
February 11. The agreement will streamline all of their communications
services under one single provider. This includes all in store operating
systems, as well as their Wi-Fi services. There will be no immediate
impact to T-Mobile HotSpot customers as they will continue to have access
to Wi-Fi services at Starbucks.
DetailsIn 2008, AT&T broadband customers will largely roam on
T-Mobile's HotSpot network. Then, as Starbucks transitions to AT&T, T-Mobile
HotSpot Customers will be able to roam on the Starbucks Wi-Fi network
provided by AT&T. There will be no additional cost for T-Mobile HotSpot
customers to access Wi-Fi services at Starbucks; they will have the same
great roaming experience they have with our other roaming partners. As
for us,(T-Mobile), we will continue moving our consumer Wi-Fi experience on to the
next logical place, and this is "every home in America." We are driving
HotSpot as an experience, rather than a destination, and the debut of
HotSpot @Home in 2007 was a major step in this direction. T-Mobile will
be releasing the following statement: "T-Mobile HotSpot customers can
continue to access Wi-Fi services at Starbucks now and for years to
come. T-Mobile HotSpot customers also will continue to benefit from our
commitment to be the innovation leader for consumer Wi-Fi. We are still
the only national wireless carrier that is actively expanding the use of
Wi-Fi in homes through our innovative T-Mobile HotSpot @Home
services," said Joe Sims, vice president and general manager, Broadband Products
and Services, T-Mobile USA.
If customers inquire about these changes, advise them of the
following:"There is no immediate impact to HotSpot service at Starbucks; our
Customers will be able to access HotSpot at Starbucks for many years to
come." Review the following FAQs listed below.
FAQs
Q: I use T-Mobile HotSpot at Starbucks. Will I still be able to?A: Yes,
you will be able to use your HotSpot account at Starbucks for years to
come.
Q: What if I want to cancel my T-Mobile HotSpot account because I
mainly use it at Starbucks?A: You can continue to use your T-Mobile HotSpot
account at Starbucks and all T-Mobile HotSpot locations with no
additional charges for years to come.
Q: Will HotSpot@Home still work in Starbucks?A: Yes, you will be able
to use HotSpot @Home at Starbucks for years to come.
Q: Will my Nikon Camera / Sony PSP / Sony Mylo / OLPC still work in
Starbucks?A: Yes, you will be able to continue using your T-Mobile
HotSpot-enabled Wi-Fi devices at Starbucks.
Q: Can I use my T-Mobile HotSpot credentials to log into the AT&T
network?A: No, but your T-Mobile HotSpot user name and password will
continue to work at Starbucks by logging into the T-Mobile login screens.
Q: Why did Starbucks enter into a partnership with AT&T?A: According to
Starbucks, it is has made a new communications agreement with AT&T.
Under this agreement, Starbucks is streamlining all its communications
services under a single provider. This includes all its store operating
systems, as well as Wi-Fi services. However, you will be able to use
your HotSpot account at Starbucks for years to come.
Q: Will there be additional charges to use my T-Mobile account at
Starbucks?A: There will be no additional charges for T-Mobile HotSpot
customers at Starbucks.
Q: Is T-Mobile selling its HotSpot services or going out of business?A:
No. We are continuing to actively expand the use of Wi-Fi in homes
through our innovative T-Mobile HotSpot @Home services.
Q: Can AT&T customers use the T-Mobile HotSpot network?A: AT&T
customers will be able to access Wi-Fi services at Starbucks via a roaming
relationship with T-Mobile.