Nissan won't fix car stereo under warranty - what can I do?

mikem

New member
I have a (stock) Pioneer car stereo that came with my Sentra - I bought the bumper to bumper warranty for $2200. Since I've had the car, the tweeters will cut out when the volume stays at 24db/30 or higher.

When the tweeters cut out, the bass remains and I hear a crackling sound from the front-left speaker. Shutting off the stereo doesn't stop the crackling sound - I need to turn off the car and re-start it - which puts everything back to normal. One time I couldn't pull over and the front-left speaker died - I smelled something burning and it had to be replaced.

Nissan claimed the speaker was faulty and replaced it, yet the same problem continued.

The 2nd time I brought it back the technician did a test - he found that only the front left channel is a problem. Fading to the front-right or to the back causes no problems - even at max volume.

After a few days, they called me back and refused to fix the problem. The dealership said verbatim "It will do that when played at that volume." I escalated this to Corporate, who also said "It is normal for the car to do that, there is no defect."

Is there anything I can do? It does this both with CDs and my iPod - which rules out the possibility that my iPod's gain combined with the stereo's volume was pushing the system too loud.

Any advice would be appreciated.


Best,
Mike
 
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