Hi,
I have a very similar situation along with bone spurs. My neck itself hurts ,but the worst part was that I had terrible problems in the top of my shoulder and in the scapular/trapezius region, along with all of the clicking and cracking every time I turned my head.
Since you have not started treatments,you still have a lot of possibilities to try.Although most of the things did not help me,they may help you. Usually the doctor will start with NSAIRAB and muscle relaxers.You can also try physical therapy,traction.trigger point injections,TENS unit, neck exercises, shouder exercises,cervical epidurals.
I tried all of the above in search of a solution.None of it really worked,or if it did,it was only temporary.It was also expensive.This whole thing started over a year ago.
The good news,is that after all that time things have improved.The clicking is gone and that horrible pressure feeling in my shoulder/back is gone.My neck itself still hurts(but not all of the time).The only thing I can contribute it to is the neck exercises.It was the one thing I kept doing.I started last fall and continue to do them til this day.The improvement was so gradual,that I hardly noticed.Then one day,I realized that my neck wasn't clicking as much and that the pressure wasn't so bad.By the time I realized there was an improvement,it had been over 6 months of exercise.I hope this information is helpful and that you find relief.RegarRAB.Donna