Julia Vascan
New member
Hi!
About 6 months ago or so, my mom purchased me a Navy Blue Jansport Driver 8 wheeled backpack, and I LOVE IT!!! It was working GREAT!!! Until... recently. On Friday, I was wheeling my backpack into the orchestra room at my school (which has different 'levels' for the different players, like risers almost, but built into the floor if you know what I'm talking about). Well, I was wheeling it in, and like always, I tried to pull the backpack onto the second level by pulling it by the telescopic handle. It didn't budge, just fell over because of the weight, so I pulled it back on its wheels again and tried to pull it back onto the second level by the telescopic handle. And... the handle came out. Like seriously, it just popped out of the tube that encloses it. The clicking mechanism was working just fine on the handle that came out, but I tried to put it back in again and when I would pull it back out again, the whole handle would just come out again, just like before. Here's the problem:
My mother bought this backpack for me specifically BECAUSE it has wheels, and I was having back problems. She expects me to wheel it around at school, so when she drops me off, I wheel it into the front door and put it on my back again. I looked and researched extensively online and can find NO information about the inner-workings of the Jansport Driver 8 backpacks and their telescopic handles, only on luggage handles and I'm not sure it works exactly the same.
The locking mechanism is not broken, it just won't go in again (no parts snapped off, ect).
From going on the Jansport website, I found that all Jansport wheeled packs have a lifetime warrantee, and if they get damaged, all you have to do is send the pack in a box to Washington and they will repair it or even replace it, free of charge. And by reading reviews on Jansport backpacks, they actually do hold up on their warrantee claims. (I'm not sure if this is for all Jansport packs though)
BUT... my mother still doesn't know that I broke it, so sending it to Washington is out of the question, plus, if I were to tell her that's the only option, she'd get mad at me either way ($75.00 USD is not a small sum of money).
So my question is this:
Is there someway I could repair the backpack MYSELF, without having to send it anywhere or go to some luggage repair shop to get it fixed? And if so, how do I go about doing that and what materials do I need?
As well, how do I hide the fact that the roller is broken? My mother doesn't leave until I get inside the front door, so I HAVE to roll it to the door in order for her to drive off... HELP?!?!?!?!
About 6 months ago or so, my mom purchased me a Navy Blue Jansport Driver 8 wheeled backpack, and I LOVE IT!!! It was working GREAT!!! Until... recently. On Friday, I was wheeling my backpack into the orchestra room at my school (which has different 'levels' for the different players, like risers almost, but built into the floor if you know what I'm talking about). Well, I was wheeling it in, and like always, I tried to pull the backpack onto the second level by pulling it by the telescopic handle. It didn't budge, just fell over because of the weight, so I pulled it back on its wheels again and tried to pull it back onto the second level by the telescopic handle. And... the handle came out. Like seriously, it just popped out of the tube that encloses it. The clicking mechanism was working just fine on the handle that came out, but I tried to put it back in again and when I would pull it back out again, the whole handle would just come out again, just like before. Here's the problem:
My mother bought this backpack for me specifically BECAUSE it has wheels, and I was having back problems. She expects me to wheel it around at school, so when she drops me off, I wheel it into the front door and put it on my back again. I looked and researched extensively online and can find NO information about the inner-workings of the Jansport Driver 8 backpacks and their telescopic handles, only on luggage handles and I'm not sure it works exactly the same.
The locking mechanism is not broken, it just won't go in again (no parts snapped off, ect).
From going on the Jansport website, I found that all Jansport wheeled packs have a lifetime warrantee, and if they get damaged, all you have to do is send the pack in a box to Washington and they will repair it or even replace it, free of charge. And by reading reviews on Jansport backpacks, they actually do hold up on their warrantee claims. (I'm not sure if this is for all Jansport packs though)
BUT... my mother still doesn't know that I broke it, so sending it to Washington is out of the question, plus, if I were to tell her that's the only option, she'd get mad at me either way ($75.00 USD is not a small sum of money).
So my question is this:
Is there someway I could repair the backpack MYSELF, without having to send it anywhere or go to some luggage repair shop to get it fixed? And if so, how do I go about doing that and what materials do I need?
As well, how do I hide the fact that the roller is broken? My mother doesn't leave until I get inside the front door, so I HAVE to roll it to the door in order for her to drive off... HELP?!?!?!?!