My friend is trying to istall adobe flash player but her norton won't allow

S

saphier

New member
it...what can she do? Thank you for your interest in helping us. What can she do step by step so she can solve her issue on her laptop. If you have to disable Norton or if that is even possible ...how do you do that.?..thanks for all replies.
 
rightclick in taskbar on the norton icon select exit.

Then install Adobe and restart.
 
You should be able to temporarily disable any norton product by simply right clicking the icon in the taskbar (bottom right corner) and choosing "disable". It might be "disable antivirus", "disable firewall", or something else, depending on what norton product you have. Whatever is there to be disabled, disable it. If there's more than one, disable all of them. *Don't* forget to turn it back on if it doesn't do it automatically after a period of time.

If you continue to have problems with it you may have to create an exception for adobe flash player in your norton product's settings. This is a little more difficult, but still not very hard. If you do end up having to do this, your best bet is to go to the norton support page and search for the way to do it, or speak with a support representative. Alternately, if you cannot do either of those, feel free to let us know exactly which norton product you have in the additional details section of your question. Then, I, or someone else, should be able to walk you through it.
 
first disable norton antivirus.
right click on the icon in the task bar and select disable from the list and then intall adobe and then enable it

and tell me the version of norton antivirus u r using. If the above did not solve ur problem.
 
+I don't know what version of Norton you have, but with mine if you right-click on the little Norton icon on the right side of the tray (nearest the time) you will get a menu. There are options there to disable the firewall and anti virus. You can simply disable them by selecting the duration of "until system restart". Once downloaded, you'll probably have to reboot anyway after the installation is complete.
 
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