My cell phone is telling me that there is an external headset when in

Briel

New member
reality there is none..help please!? okay so i tried to make a call and its telling me that my cell phone is connected to an external headset. i removed my bluetooth but its still saying that. i have turned it off and took out the battery but it is still not working. i can make calls but i cant hear or talk to the person i am calling. will someone please tell me what could possibly be wrong?
 
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