S
sylvia a
Guest
scratches are they responsible ? after 7 months of debating that the accident was not my fault and the insurance only paying for the front bumper & not the engine. time went by3 employees were fired and alot of employee movement , caused the delay in bringing my car to me. when the wrecker brought my car, it had 2 flat damaged tires,(non repairable) scratches on the new bumper, and my back bumper as well , and small dents around my car. 1 window does not work. and they cut my key in half....??my car was in worst condition ever. I would assume they would be responsible for all these issues since my car was in their possession. they are given me the round around. they just say well I wasnt that long or I just dont understand.. its all unacceptable to me. can I get good advice from someone please. I called alot over these 7 months and thy just dont call you back at all. another thing is they called my last month asking when I would be paying my deductable.. which I had already done and they had no record of this....