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Moving Question
- Thread starter Lain
- Start date
B
barter
Guest
It shouldn't. Bell had a offer to setup a new dish and install a receiver for free when you move, I'm not sure if they still offer it.
C
chaotic_monk
Guest
you can also go here for some more info
http://bell.ca/support/PrsCSrvGnl_Moving_Centre.page
http://bell.ca/support/PrsCSrvGnl_Moving_Centre.page
I don't believe anything should happen to your contract.
I called a few weeks ago to have my service moved. I haven't been under contract for a few years now and they never said anything about signing a new contract so I can't imagine that they would try and impose further extensions to an existing contract.
I called a few weeks ago to have my service moved. I haven't been under contract for a few years now and they never said anything about signing a new contract so I can't imagine that they would try and impose further extensions to an existing contract.
S
skypilot
Guest
I just moved (three weeks ago now) and the BEV moving programme is still in tact.
N
Nemnoch
Guest
you don't have to worry about renewing your contract for any of your products. call 310 Bell, they can move your wireline, sympatico and express-vu all in one shot. just tell emily you're moving and give her your phone number and they'll put you through to someone who can help.
they will set you up with an appointment for a tech to come out. you won't need to worry about bringing your old dish as they will install a new one for you if needed.
if you have any other questions, as the rep you speak to and they should be able to help you.
nem, who knows the above intimately
they will set you up with an appointment for a tech to come out. you won't need to worry about bringing your old dish as they will install a new one for you if needed.
if you have any other questions, as the rep you speak to and they should be able to help you.
nem, who knows the above intimately
E
Ex Agent EV
Guest
I belive it's always best to call Express Vu directly to organise your move than Bell Canada (my personnal view)... You bring the receiver, the remote, the multiplexor (if you have one) and Bell Express Vu installs a new dish and the FIRST receiver FREE OF CHARGE. There is a 50$ fee for ANY other ADDITIONNAL receiver.
Extra mileage charge might apply
Extra mileage charge might apply
T
taxtwit
Guest
Just FYI.
I also did the BEV "free move" a couple of months ago. In my case, I had four receivers being fed off of a DP "legacy quad", which was staying behind at the old house. I had already decided I'd do my own multi-receiver set up at the new house (DP twin LNBs, DP34 switch), so I told the installer to hook up a single 6100 as the "one receiver free" install (thereby ensuring he'd aim the dish for 82 and I'd get two LNBs instead of one and a SW21 switch). Install went smoothly and I did do my own multi receiver hookup a few days later.
When I got the first BEV bill after the "free move", BEV had charged me an extra $200 for "extra receiver installation" (I actually have five receivers authorized on my account). I ultimately got it resolved, but not without a couple of calls to BEV to explain the installer didn't do a "multiple receiver" install. Pretty amazed and annoyed that the "default" for billing purposes is the # of receivers, not the actual work done by the installer. I've been told by a CSR the charge has been reversed, but am still waiting for it to show up on a bill.
I also did the BEV "free move" a couple of months ago. In my case, I had four receivers being fed off of a DP "legacy quad", which was staying behind at the old house. I had already decided I'd do my own multi-receiver set up at the new house (DP twin LNBs, DP34 switch), so I told the installer to hook up a single 6100 as the "one receiver free" install (thereby ensuring he'd aim the dish for 82 and I'd get two LNBs instead of one and a SW21 switch). Install went smoothly and I did do my own multi receiver hookup a few days later.
When I got the first BEV bill after the "free move", BEV had charged me an extra $200 for "extra receiver installation" (I actually have five receivers authorized on my account). I ultimately got it resolved, but not without a couple of calls to BEV to explain the installer didn't do a "multiple receiver" install. Pretty amazed and annoyed that the "default" for billing purposes is the # of receivers, not the actual work done by the installer. I've been told by a CSR the charge has been reversed, but am still waiting for it to show up on a bill.