I have, for the past few weeks, had a problem with one of my receivers (I have 2). I am, on
some channels, (a few 200's, 500's, 600's), getting the error message, 002. I talked to an expressvu rep. twice and twice I received differing answers. The one rep. said to power down the receiver and let it reboot itself, and the channel would come back. He said it was probably the weather. It was sunny the day I called and told him so but he said carry on with doing the reboot and if it continues, to call back. That worked fine once or twice, but now it's doesn't help at all to bring the channel back, so I called expressvu back as instructed. The second rep. had me do some tests, which I can't recall what ATM, and he concluded that either my receiver or the wiring was the problem. He wanted me to switch up the receiver with the second one I have to see which problem it might be. I was going to do that, but it is very hard to get at the one receiver so I thought before I did the switch up, I'd ask a question here that I have about all this.
FYI, I've had Bell expressvu for 4 years and the receivers are 3100's. I am, in case you also need to know in South Eastern Ontario.
Would the t.v., if the wiring has gone south, not loose all the channels instead of just a few. Same question applies for the receiver. Would I not loose reception on all the channels I receive?
I was wondering if it's my smart card that is the problem. I did not think to ask this of the techs. at the time that I spoke with them.
I will switch up the receivers today if I have to but if anyone here thinks my issue is the card that would save me a lot of grief.
I hope in all the above (sorry it's so wordy

) that I have supplied enough info. to diagnose my problem, if not let me know.
Thank you in advance.
Victoria