I work in a university as an IT tech for faculty, and a problem has come up that nobody in this office can figure out...
A client brought to us a USB Flash drive that, when plugged into a Windows computer, displays an error message of something along the lines of "A USB device has malfunctioned and Windows does not recognize it."
The client does not need any of the data on the drive, they just want it operational again. It does not appear in Windows Explorer or under Disk Management. We have attempted it on Windows XP, Vista, and Win7, as well as Mac OS X.
Does anyone know of a way to format a USB Flash drive without using the OS, so either with a bootable disc or a program that reaches through the BIOS?
A client brought to us a USB Flash drive that, when plugged into a Windows computer, displays an error message of something along the lines of "A USB device has malfunctioned and Windows does not recognize it."
The client does not need any of the data on the drive, they just want it operational again. It does not appear in Windows Explorer or under Disk Management. We have attempted it on Windows XP, Vista, and Win7, as well as Mac OS X.
Does anyone know of a way to format a USB Flash drive without using the OS, so either with a bootable disc or a program that reaches through the BIOS?