My car was wrecked back on Sept. 16th 2010, and was delivered to the dealership (Michael Chervolet) on the 27th of that month. they have continued to drag my car repairs on for nearly 4 months. I have to go down sometimes to see that nothing has been done to my car. They continue to order wrong parts or even wait too long to order the correct parts. I have heard lie after lie from the guy in charge of my car. I was told my car would be ready 2 months ago and almost every week since. I still do not have my car and the issue is I am a military man and student so I needed to get around so I was forced to rent a car during this time. I paid for it out of my own pocket as the repairs should not have taken very long. Now my financial situation has become severe and feel that the dealership should reimburse me the rental plus punitive damages caused to myself and my family. I don't really know what to do.
At first I believed it was my insurances fault with the negligence, but I now understand that the dealership has been paid. It's just the dealership taking far too long to fix my car. I contacted BBB about the insurance, the insurance responded but when I commented back they did not. I feel as my insurance company they should do whatever they can to help me get my car back. I did far too of the leg work. I recently changed insurance so I do not have ties to such a terrible insurance company.
At first I believed it was my insurances fault with the negligence, but I now understand that the dealership has been paid. It's just the dealership taking far too long to fix my car. I contacted BBB about the insurance, the insurance responded but when I commented back they did not. I feel as my insurance company they should do whatever they can to help me get my car back. I did far too of the leg work. I recently changed insurance so I do not have ties to such a terrible insurance company.