I agree with this, but heres also the problem, ive ben speaking to a manager from a cricket call center, besides the ones here in the us, the rest of the calls get routed to the Thailand i believe she said,, and with the quality control ethics there, they could be playing Foosball while "refreshing your account"
usually here on the omaha market,, we can send the cx's to the local corp cricket store and they know what todo with the account refresh there, if you check some of the accounts, youll notice most will have the 60 plan with unlimited txt to mexico, but no unlimited nationwide txt msging. :buddies: