is there any way to talk to an actual person for boost mobile?

[wheely4u]

ive been using this phone for about 6 months now and really had no problem with it except for the occasional missed text.but this phone just made me miss out on a job opportunity because no one could get Through to me and i called customer service and the only options it gives is to add money to my account im ready to throw this phone against the wall someone please help me all i want to do is talk to someone with boost mobile to figure out whats going on