ashlesmommy
New member
...las vegas again? My husband and I bought a used 06 gmc yukon xl in september of last year. It had rims and a hubcap was missing. When we purchased the vehicle we were told they had it ordered and it would be shipped to us as soon as they got it. We tried calling these past 7 months and have gotten the run around about not being able to find the same one and never having our calls returned. My husband finally made the 3 1/2 hour drive to Vegas to talk to someone in person and to have a few things fixed on the vehicle (we paid $2500 for extended warranty). First, they said they deal with somone with the same name in Florida and it must have got sent there, then they said it was shipped to us awhile ago. We live in a small town and would know if it was shipped (if it went to wrong address we know the UPS guy to where he would being it to us). Then the alarm on it (I believe VIPER) had problems...my car would start on it's own at times. They said they had to fix it because it was a safety issue...Oh no! now that he made the 3 1/2 hour drive they can't fix the dvd player or alarm because it is all aftermarket. They wouldn't even give him a gas voucher or anything and then mentioned not wanting the higher boss to find out about this. IS IT ALWAYS THIS BAD?!?
The car was fine when we first got it...the dvd player went out a couple months ago. The hubcap was our fault...I guess we should have had something in writing from them stating it was ordered but this is just ridiculous...I want to get a hold of the owner who is on the commercials...
The car was fine when we first got it...the dvd player went out a couple months ago. The hubcap was our fault...I guess we should have had something in writing from them stating it was ordered but this is just ridiculous...I want to get a hold of the owner who is on the commercials...