L
ladyj_326
Guest
Unfortunately, YES. My husband and I had to swallow the fact they are in trouble.
They took money from our account for a loan we had already paid off. DH disputed it multiple times online, and called many times about it. DH only received 'run-around answers', or no reply at all, depending on which day he called.
We kept calling to get our money back from them, and they finally said the check was in the mail. It took 5 weeks of waiting, and we still had no check. My DH called about it, and only after getting very LOUD on the phone with them, did they finally send the check.
With a sigh of relief, I went to DEPOSIT the reimbursement check into our account, and it BOUNCED! Fifth Third didn't have the funds to deposit our money back into our account!!!!!!!
They REMOVED the money (from the check THEY SENT TO US) from our account AGAIN, then CHARGED US an additional $15 for THEIR check that bounced!
IT WAS THEIR OWN CHECK TO REIMBURSE US FOR THE MONEY THEY TOOK OUT OF OUR ACCOUNT, WITHOUT AUTHORIZATION FROM US FIRST!!!!!
They are certainly in some trouble I'd say!!!!!!!!!!
This all took place from May 2009 to July 2009, and is once again an UNRESOLVED ISSUE.
When DH asked if they were in financial trouble, they assured my husband they were not, however a CERTIFIED check from THEIR OWN BANK that BOUNCED, told us the TRUTH 1.5 months later!!!!!!
We still don't have our money back, but they said they will 'REMOVE' the '$15 bouncing fee' they charged us.
That's good news, but WHAT ABOUT THE REST OF THE MONEY THEY OWE US!?!?!?!?!?!?!?
They took money from our account for a loan we had already paid off. DH disputed it multiple times online, and called many times about it. DH only received 'run-around answers', or no reply at all, depending on which day he called.
We kept calling to get our money back from them, and they finally said the check was in the mail. It took 5 weeks of waiting, and we still had no check. My DH called about it, and only after getting very LOUD on the phone with them, did they finally send the check.
With a sigh of relief, I went to DEPOSIT the reimbursement check into our account, and it BOUNCED! Fifth Third didn't have the funds to deposit our money back into our account!!!!!!!
They REMOVED the money (from the check THEY SENT TO US) from our account AGAIN, then CHARGED US an additional $15 for THEIR check that bounced!
IT WAS THEIR OWN CHECK TO REIMBURSE US FOR THE MONEY THEY TOOK OUT OF OUR ACCOUNT, WITHOUT AUTHORIZATION FROM US FIRST!!!!!
They are certainly in some trouble I'd say!!!!!!!!!!
This all took place from May 2009 to July 2009, and is once again an UNRESOLVED ISSUE.
When DH asked if they were in financial trouble, they assured my husband they were not, however a CERTIFIED check from THEIR OWN BANK that BOUNCED, told us the TRUTH 1.5 months later!!!!!!
We still don't have our money back, but they said they will 'REMOVE' the '$15 bouncing fee' they charged us.
That's good news, but WHAT ABOUT THE REST OF THE MONEY THEY OWE US!?!?!?!?!?!?!?