I just got a brand new nokia e71 smart phone January 15th. Today is the 26th, so ... only 11 days ago. Anyways, Sometimes it just turns off and it wont come back on. I almost took it back today for an exchange and when I tried it again it finally decided to turn back on. weird. I though it was a goner. But I have no idea why its doing this. These phones are NOT cheap and I can not keep putting up with this. I need a reliable phone.