Is any Palm T reliable?

D

darunia_haven

New member
My 3rd T|E in less than a year, 2 within the last week, just developed major digitizing problems and will not turn off, I have to let it go to sleep. Sometimes the buttons work but I can't get to the main screen.

After reading this forum and all the problems, especially after reading Jim Cook say so many times that _________ is a known problem and to contact Palm, I'm really losing my faith in Palm products.

I can't afford $400-500 for one of the higher/bigger/more advanced models...and I'm not so sure any would work any better or more reliably. Plus I don't need all the business features they offer. The T|E was a perfect fit for me.

This current T|E is only 8 days old and I can get a refund but I need a Palm-type unit that runs Palm OS.

Any suggestions?
 
Sorry to hear about your problems. When the T|E was released, I bought one for my son and one for an employee. Both have been trouble free and very reliable.

Hopefully, your new one will be a workhorse.
 
Coming in late on this....I had digitizing problems with my T/2....they supposedly fixed it....now, 2 weeks later, it's worse than before.

PALM MAKES GARBAGE....I would never spend another $325 on their product again....I will be moving over to a Pocket PC.
 
I have a Z71 and a T3. and I had no problesm with either of them.
I bought them new and not refurbished.
If only the battery of my t3 lasted more I would be very happy with it.

mas
 
Palm IIIc developed chronic digitiser problems. My TT had a bad digitiser, and my T3 is gradually worsening I think. :(
My hp4150, on the other hand, has never had a problem as yet.
I love Palm, but really they do have a problem with a lot of digitisers.
 
Well, I just got off the phone with some customer support person from India.....great, just what I like, talking with someone you can barely understand.....:rolleyes: anyway,

after really laying into Palm (not him personally) he offers to get me an "Express Exchange" replacement unit...and will put me on their high priority list.

I say, "Yeah, and I'll bet $100 bucks that it's a refurb of someone else's problem T/2." He concedes that it is a refurb but says it will be just like new to factory specs.

I say, "They told me my original unit would be repaired to factory specs, and look how it came back....went to hell in 2 weeks. Why should I expect that this one will be any better???!"

So, I will see how it goes....but I'm not optomistic based on my past experience with these guys.

I asked the customer support guy if there was a United States Corporate number I could call if I wasn't satisfied with the new one and he said he could give it to me if I called back after receiving the new one- - if something was wrong with it.

I HATE dealing with CS when they farm it out to some foreign company. When I purchase my next PDA, which will be a Pocket PC....I'm going to research their customer service. I'll only buy from those that have support in the states.
 
Back
Top