Intruder Recall

kaitlyn lindsay

New member
What's up with Suzuki and not having part available for there recalled bikes.
My bike has been in the shop for a month and will stay there because Suzuki does not have a release date on there tanks that I need.
 
Sounds like your dealer may be jerking you around. Inquired with our dealer on my brothers C90 recall. They test the tank (most likely won't need replaced, they haven't had to replace one yet) if it passes they replace the gromments/pads and your on your way. Takes about 2 hours. If they have to replace the tank our dealer advised they would have it the next day.

The only reason they would have to replace the tank is if it has been stressed enough for the soldered joint at the filler neck and tank to fail and leak.

Your dealer telling you your tank failed the test and has to be replaced?
 
This is common. About 1 bike in 30 is leaking and needs a new tank, and there are NO MORE replacement tanks. They are supposed to be stocked in regional warehouses, but the supply has been used up because Suzuki underestimated the number of bikes needing tanks. Some dealers are still under the impression they can get the tanks in a couple days, but when they actually order one they are told that the tanks are on backorder with no scheduled ship date. If the customer complains, the dealer is given a phone number in California (not even toll-free!) to call where customer service will talk nice and promise to expedite your tanks and put you on the top of the list. BS! They tell this to EVERYONE!!!

Suzuki USA corporate says it will be about three weeks for shipping across the Pacific once the tanks are made, but they do not yet have a manufacture date from the vendor...so the wait will be AT LEAST another 3 weeks. Could be quite a bit longer. They will not hazard a guess as to exactly how long it will be: 30 days? 90 days? They won't say.

By law, Suzuki had to send out the recall notice as soon as they knew there was a problem, even though they were not prepared to replace the tanks, so it is not entirely their fault. But they should rush the vendor, or find another, and expedite shipping.
 
Well,,,,just talked to my dealer and he said the guy from Suzuki called him and said that I was bumped to the top of the list but would not commit to giving a date.

So maybe I will get my bike back before the end of the season.
 
Did they have to replace the tank??? Or did they just do the new cushion install??? If it is the cushion I can believe that. If my tank wasn't cracked I would've had mune back three weeks ago.
 
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