installing tomtom 6 on E61

R

reeka

New member
Finally my TT6 arrived from mobileplanet.com but I seem not able to install it.
Once installed in PC TT6 cannot recognize my Nokia E61 as a supported device?
I've tried connecting E61 via USB cable (gets recognized by PC Suit) - nothing, tried connecting via USB cable Data transfer (gets recognized by PC as a storage device) - nothing. Called TT tech supported they suggested to take the card out of the phone and plug it to PC via adapter and then try install TT6 on that card - nothing.

Any one who has installed TT6 on their E61 please list steps:
such connection type and etc

Thanks
 
Since I've been receiving numerous PMs regarding my progress I've decided to convert this post to TomTom installation diary. I'll stick with it to the very end - either getting it to work properly or returning TT and BT GPS back to the manufacturer (or selling it off EBay depends on the time I'll spend swimming the upstream.
So here the update as of 2/15/2007.

So lets get started:
The set up - unlocked Nokia E61, 2Gb Corsair miniSD, Dell Latitude D620, Nokia LD-3W BT GPS
TomTom 6 US software DVD purchased from mobileplanet.com - legit shop with somewhat slow delivery (10 business days)

Installed TT to my laptop, started an application TomTom Home - connected the phone via USB cable (mode break down below)
PC Suite - device is not recognized by TT Home
Data Transfer - the SD card being recognized
IP Passthrough - device is not recognized by TT Home

Conclusion use data transfer mode.

After that TT still doesn't like that and doesn't allow me to install anything on it.
I am pissed and call Tech Support (yeah, right). The guy informs me that first I have to install TT on my SD card (using card reader) and then simply insert it to my phone and installation will pick up from there. Great news I am excited except the fact that the card reader is at home and I'll have to wait.

Got home, plugged the card in to the reader and nothing happened. TT recognized the card and asked to assign a device type to it - I've picked Symbian 3rd Edition Mobile Device. After that I suppose to pick an app from the list to be installed to the phone, no matter what I pick it says "The application is not supported by your TomTom device". How nice of them. !@#$%

Need more help - I post here and send some PM to people who seem to be using this monster TT6 thing.. Get good reply, especially from zeze. He send a file to copy to the card, I did but once inserted the app was trying to install itself. During the installation it asked for maps (which were not included in the file). Without the maps installation could not be completed. Also you can get maps from the DVD but it needs to be activated, which requires device code, which will be displayed once the application was installed, which needs maps, which needs to be activated......You get the idea. So no good here either.

!@#$%

Armed with the card reader I am calling Tech Support again.
This time they didn't get away too easy, He pointed out how to get my card to be recognized by TT home

Select Symbian UIQ 3rd generation mobile device
then one of the app becomes selectable for installation.
install the app, voice and a map (had to skip activation).
plugged into the phone and see it installed. Once clicked on it got an error "Application cannot be run due to security....." Crap! The tech tells me to reformat the card and this time install only the app without the maps and voice. Great!! I do that insert the card, at which point I am informed that the installation cannot continue .... At which point the tech informs me that he will have to call me back with the specialist on the line tomorrow (today) at 8:30. I am still waiting to hear back from them.

That's it folks - after my last error my SD card became totally unusable, cannot be formated, files deleted and such. I've submitted RMA to newegg.com and will be continuing with my saga once the replacement is here.

PS
2Gb cards are on sale for $16.99.
 
I also have an unlocked nokia E61, & purchased the bluetooth gps receiver by holux. i have been holding off on buying TT6 because of all the problems i been hearing about. Is there another software out there that works well?
 
Carmat3,
don't get discouraged yet. I'll get to the bottom and post detailed instructions (if its possible at all). There is no other comparable software on the market today.

studshark
 
thanks for the reply.
Once you get it all figured out, maybe you can tell me if just a portion of the maps can be installed, on the same 2 gig mini SD card I have on there now.. I dont feel like poping open the back off my phone every time I need to use TT, to put a different card with the maps..

thanks
 
Here is the email I received from TomTom Tech support. Since I am still waiting for the replacement SD card to come in from newegg I will hold my response for a few days.



A few things to note:
Phone model - I have E61 (E62 is not supported by TT)
They haven't done **** and hope the issue simply went away? Or I spent enough hours on my own to figure out what was the problem to begin with.
Very nice of them to send the note nevertheless!

I'll be back.....
 
First came this:


I told them nothing helped

then came this



OMFG! I guess comments would be useless.

I am returning the software and warn anyone else - good luck!
 
Update
I called TT to get a refund for the software, got transfered to Some Advanced Specialist Support bull!@#$ like that. And we've agreed on me sending the SD card to them for an installation. So now I have an address and a name reference to whom to send it. They've assured me that they do have e61's in stock to test the installation. So I just ordered, yet another, SD card which I'll send them.
Or word of advice if someone does choose to buy TT do it only from their website, not from other online retailers. This way you'll have less issues returning.
Peace Out
 
I just found out about the smart2go software, and the nokia map uploader. It may not be as full featured as TT, but it works great and the basic maps are free. You have the choice of upgradidng to better features... check it out...
 
Strange. I was able to get TT6 to work on my E61 without any problems at all. I installed the program through the phone and dumped the maps via a card reader. Just make sure that the map you put on the card reader has been activated since that is how you unlock the program.
 
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