In what ways do you communicate your feedback to companies on products you have tried?

[Tom's of Maine]

Companies like Tom’s of Maine rely on customer comments to help shape their products. If you don’t give your feedback about products, what would be an incentive for you to do so? Check out some of the dialogue we’ve had with our customers at http://www.tomsofmaine.com/video-catalog/video-detail.aspx?id=3