i was on xbox live and my x box froze up so i unplugged it plugged it back on turned on the device and tried to sign in to find oh... oh no.... my profile is gone... yea just GONE poof dissipeard out of nowhere for no reason whatsoever ..... i have years of games money and just fucking hard work pout into this profile and it dissipears fo NO REASON!!!.... so ic all xbox and my brother made this account years ago and i just adopted it from him well it turn out he dosent remember any of the info... and well... looks like xbox CANT FUCKING HELP ME cant even see if my profile even fucking exists anymore they own the fucking thing shouldnt they be able to see if it exists?!?!? so basically i was cheated out of years of hard work and over a hundred dollars of map packs online membership and games