I just got this phone yesterday at no charge. Sprint Nextel shipped it to me overnight and included a host of invoice credits, extended capacity battery, extended battery door, car charger, etc.--all at no cost. I had been experiencing so many problems with my Nextel i850's horrible cell service that Sprint Nextel gave me a lot of cust. satisfaction freebies.
So far, I like this phone, although I'm trying to figure out how to do certain things, and the manual hasn't helped.