i need to restore my pc to factory settings. i had a virus and i do not know what to do

  • Thread starter Thread starter Antoine A
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Antoine A

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? i can not att.files? the pc is a acer i think?it was give to my wife,but there is not acer file in the program file.what is the best free restore down load to restore this computer.
 
If you can log into the computer, go to Start>All Programs>Accessories>SysTools>SysRestore. Restore back to the farthest date the computer can go. Also, you can use the OS installation disc to repair your copy of Windows, or any Acer maintenance discs that came with your computer.
 
If your using windows you can use system restore

Start - Program - Accessories - System Tools _ system restore

or when your computer is booting up press F8 and choose last known working settings option
 
If your referring to a recovery file if you have one this will be on a seperate partition of your hardrive. See the link below that should help.

If there is no recovery partition contact acer to see if they will give you a replacement disc, though they may charge for that.
 
james D is right,, but after a restore immediatley do a disk clean and defrag,, then get MV REGCLEAN which is a free and easy registry cleaner and won't hurt your puter!! then get
the free trail of trojanremover (just google it) and run it to clean your pc,, run your antispy and antivirus programs and you should be set to go..
 
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