I have T-Mobile and want to change my plan but it won't let me?

  • Thread starter Thread starter CherryPassion
  • Start date Start date
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CherryPassion

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Me and my mom share a family plan for 700 min that we got 3 years ago and I just got a new phone and we want to change the plan so I could get texting but on tmobile.com it says that due to our account status no changes can be made.
 
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