I cant get my bike computer (Trek Insight 9i ) to work properly..help?

[Nico]

I recently bought a bike computer for my dad. He owns a trek hybrid bike. I bought the Trek Insight 9i Series with 9 function. The directions were only pictures and gave very little help. We hooked up the magnets to the front left frame, and the smaller magnet on the spoke of the wheel an eighth of an inch away. Our problem is we cant get the computer screen to register any movement. Has anyone done this that can help?

 

[edward w]

had one of these ridiculous things come into the shop last saturday and we couldnt get it to go either. Seems to be something catching. The owner even took it down to the Trek dealer a mile from us and they couldnt get it either sooooo. I wish you luck and Trek needs to stick to bikes. This one is apparently fouled up! We did everything we could figure that is similar to other models out there and still no response.

 

[Carl_the_Truth]

I think it should be on the right fork, and about 1mm from the spoke magnet. And make sure there's a battery in the unit.