HTC 7 Surround password problem?

Nuke

New member
I recently changed my password for my phone and it was working until about mid day yesterday when all of a sudden it stopped working.

I called Telus and they didn't help that much.
I tried some passwords that they gave me but they all didn't work.

The last time that I entered a password it locked for approx. 124 minutes.

I received a PUK code but I don't know when my phone will ask me for that and this is starting to really frustrate me as the password worked earlier in the day.

Every time that I plug my phone into my laptop I get the chance to enter my password and I've tried multiple times with multiple passwords and it doesn't stop me but none of my passwords are working.

What can I do to regain control of my phone?
will a PUK reset my phone?

(My laptop is using the windows 7 OS)

Thanks!
 
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