How to set up visual voicemail on samsung vibrant?

Spring!

New member
I've had my vibrant since its release, and I just noticed the visual voicemail,
When i click on it, it says " do you want to activate"
i click yes,
then it says getting account status,
and a msg pops up and says "Not activated YOu do not have access to Visual Voicemail. Please upgrade your account"

Why would i need to upgrade my account to get this?
A friend of mine has the exact same plan as me and uses VV just fine..
any ideas?
 
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